Terms of service

1. About EDUFY

EDUFY (biruni.pro) is a place to find tutors, book and pay for lessons, and use study tools. It's run by Maxel Digital Solutions, Sweden ("we", "us").

Tutors on EDUFY are independent. They aren't employed by us, and they decide what and how they teach. EDUFY provides the platform where students and tutors meet, book and pay.

2. Your account

• Give true information, and keep your email address up to date so lesson emails reach you.
• One account per person. Keep your password, passkeys and sign-in codes to yourself. You're responsible for what happens in your account.
• Children under 13 may use EDUFY only through an account created and managed by a parent or guardian, who accepts these terms for them.
• Tell us straight away at maximilianbahrami@gmail.com if you think someone else is using your account.

3. Booking lessons

• A booking is an agreement between you and the tutor for the lesson time shown. The price is the one shown when you book.
• You can move or cancel a lesson for free up to 24 hours before it starts, from My lessons.
• Later than 24 hours before, or if you don't show up, the lesson counts as taken and isn't refunded, unless the tutor agrees otherwise.
• If the tutor cancels or doesn't show up, you get the lesson back in full.
• Free trial lessons and lesson packages follow the same rules. A cancelled package lesson goes back into your package.

4. Payments and refunds

• Lessons are paid by card through Stripe when you book, in euros. Prices in your own currency are a guide; if your card isn't in euros, your bank converts the amount and may charge its own fee. We never see or store your card details.
• Service fee: EDUFY adds a service fee of €0.30 once to each payment, shown on its own line before you pay. It isn't refunded when you cancel. When your tutor cancels a lesson you paid for on its own, you get the lesson price and the service fee back.
• Refunds go back to the card you paid with, normally within 5–10 working days.
• Right of withdrawal: under EU consumer law you normally have 14 days to withdraw from an online purchase. When you book a lesson for a set time, you ask for the service to be provided at that time. Once the lesson has taken place, the right of withdrawal no longer applies to it. Before then, the free cancellation rule above applies, and it gives you more than the law requires up to 24 hours before.
• If you think you were charged wrongly, contact us and we'll sort it out.

5. Teaching on EDUFY

• Describe your education, experience and subjects truthfully, and keep your availability up to date.
• Turn up to lessons you've accepted, on time. If you can't, cancel or move the lesson as early as possible. The student then gets the lesson back.
• You set your own prices. You're responsible for your own taxes, insurance and any permits your teaching needs.
• Commission: students pay the price you set. EDUFY keeps a commission of 15% of each paid lesson for running the platform, payments and support, and you earn the rest. Free trials have no commission. A lesson keeps the commission it was booked with. Your overview shows what you've earned.
• Treat students' personal data carefully, and use it only to teach them.
• We may check tutor profiles, and we may hide or remove profiles that break these terms.

6. Using EDUFY fairly

Don't use EDUFY to:

• harass, threaten or discriminate against anyone, or send anything sexual to or about students;
• share content that is illegal, or that you don't have the rights to;
• pretend to be someone else, or create fake reviews or accounts;
• send spam, or try to break, overload or get around EDUFY's security;
• copy tutor profiles or other data from EDUFY in bulk.

Report anything that worries you to maximilianbahrami@gmail.com. If there's a risk to a child's safety, contact the police first.

7. Your content

You keep the rights to what you upload: profile photos, videos, notes, messages and reviews. You allow us to store and show it on EDUFY, only as needed to run the service. For example, a tutor's profile is shown to students. This permission ends when you delete the content or your account, except for copies we must keep by law.

We may remove content that breaks these terms or the law.

8. Study tools

The Student Hub (notes, library, quizzes, games and tutor suggestions) is there to help you learn. It's provided as it is, and it can change over time. Tutor suggestions and match scores are only a guide. Choose the tutor that's right for you.

9. Responsibility

• We work to keep EDUFY available and secure, but we can't promise it will always be free of errors or interruptions.
• Tutors are responsible for their own lessons. We're responsible for the platform, bookings and payments working as described here.
• We aren't responsible for indirect losses, such as lost income, except where the law doesn't allow us to limit this, for example if we acted with gross negligence.
• Nothing in these terms limits your rights as a consumer under Swedish or EU law.

10. Closing an account

You can delete your account at any time in your profile, under Privacy & Account. Cancel any upcoming lessons first. Unused package lessons are lost when you delete your account. You can also email maximilianbahrami@gmail.com from the address on your account and we'll help.

We may suspend or close an account that seriously or repeatedly breaks these terms. We'll tell you why, unless the law stops us.

11. Changes, law and disputes

• If we change these terms, we'll update the date at the top. For important changes, we'll tell you by email or on EDUFY at least 14 days before they take effect.
• Swedish law applies.
• If something goes wrong, contact us first and we'll try to fix it.
• If you're a consumer and we can't agree, you can turn to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, arn.se), or take the matter to a Swedish court.